Distance Sales Agreement

DISTANCE SALES AGREEMENT

A readable summary of how online orders are formed, delivery and withdrawal rules, seller information and core consumer rights.

MERMAK CNCSecure shopping · Clear company information · After-sales support
Seller

MERMAK CNC ROUTER OTOMASYON YEDEK PARÇA HIRDAVAT ELK.ELEKT.İNŞ.İTH.İHR.SAN.TİC.LTD.ŞTİ

(Hab) Uzay Ve Havacılık Bölgesi, Adnan Menderes Bulvarı D16 Sokak No:1/A

Phone+90 534 658 54 01Email[email protected]
01

Subject of the agreement

This agreement governs the sale, payment and delivery of goods or services ordered electronically and defines the parties’ rights and obligations. Product, quantity, price, tax and delivery information confirmed for the order forms an integral part of the order record.

02

Pre-contract information

Before confirming an order, the consumer is informed about the product’s essential characteristics, total price and any additional costs, payment and delivery terms and the withdrawal right where applicable. The order confirmation is obtained in a way that makes the payment obligation clear.

03

Delivery

The delivery time confirmed for the order applies. For standard goods, the applicable statutory maximum period is observed unless another period has been agreed. Made-to-order and customized goods are additionally subject to the communicated production/preparation time.

04

Withdrawal right

Where consumer law provides a withdrawal right, it may generally be exercised within 14 days from delivery without giving a reason. The notice should be made in writing or through a durable medium. Statutory exceptions, including certain made-to-order goods, remain applicable.

Cancellation & Returns GuidePeriods and process →Delivery GuideShipping and damage →Customer SupportAsk / confirm →
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Pre- and after-sales support

For product, delivery, return or personal-data questions, contact our team directly.

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